Sales Assistants and Salespersons (ANZSCO 621)

Wednesday 8 November 2023

Sales Assistants and Salespersons (ANZSCO 621) play a crucial role in selling a wide range of goods and services directly to the public on behalf of retail and wholesale establishments.

Indicative Skill Level:

Most occupations in this minor group require a level of skill that is in line with the following qualifications and experience:

In Australia:

  • AQF Certificate II or III, or at least one year of relevant experience (ANZSCO Skill Level 4)
  • AQF Certificate I, or compulsory secondary education (ANZSCO Skill Level 5)

In New Zealand:

  • NZQF Level 2 or 3 qualification, or at least one year of relevant experience (ANZSCO Skill Level 4)
  • NZQF Level 1 qualification, or compulsory secondary education (ANZSCO Skill Level 5)

In some cases, additional on-the-job training or experience may be required alongside formal qualifications. For certain Skill Level 5 occupations, a short period of on-the-job training may be necessary, or no formal qualification or on-the-job training may be required.

Tasks Include:

  • Determining customer requirements and providing advice on product range, price, delivery, warranties, and product use and care
  • Demonstrating and explaining the establishment's goods and services to customers
  • Selling goods and services
  • Accepting payment for goods and services using various payment methods and preparing sales invoices
  • Assisting with stock management, including product inventories and participating in stocktakes
  • Stacking and displaying goods for sale, as well as wrapping and packing sold goods

Subcategories

Minor Groups