Personal Assistants and Secretaries (ANZSCO 521)

Wednesday 8 November 2023

Personal Assistants and Secretaries (ANZSCO 521) play a crucial role in performing various administrative tasks to support Managers and Professionals. Their responsibilities include organizing, clerical work, secretarial duties, and other administrative tasks.

Indicative Skill Level:

Most occupations in this category require a certain level of skill, which is commensurate with the qualifications and experience mentioned below:

In Australia:

  • AQF Associate Degree, Advanced Diploma, or Diploma, or a minimum of three years of relevant experience (ANZSCO Skill Level 2)

In New Zealand:

  • NZQF Diploma, or a minimum of three years of relevant experience (ANZSCO Skill Level 2)

In some cases, additional on-the-job training and relevant experience may be necessary along with formal qualifications.

Tasks Include:

  • Liaising with other staff regarding various organizational matters
  • Drafting and preparing documents such as briefing notes, memoranda, and correspondence
  • Maintaining appointment diaries and making travel arrangements
  • Processing mail, filing correspondence, and maintaining records
  • Answering telephone calls and inquiries
  • Taking and transcribing dictation of letters and other documents

Subcategories

  • 5211 Personal Assistants
  • 5212 Secretaries

Personal Assistants and Secretaries are essential professionals who provide invaluable support to their managers and professionals. They ensure smooth operations by handling administrative tasks efficiently.

Minor Groups